In the left sidebar menu, navigate to General.

In your HubSpot account, click the settings settings icon in the main navigation bar.

You can connect your personal email in your account settings. Please note: HubSpot does not support a connection with ActiveSync, but if you use ActiveSync in your email client, connect your account using the HubSpot-Exchange connection. The service, such as Gmail or Office 365, that lets you send and receive emails. In some cases, your email client can be the same as your email provider (i.e., Gmail is an email provider and an email client). The application that you use to access your emails. The email address that you use to log in to your email client and send emails to your contacts, such as your company email address client Before you get startedīelow find definitions for terms relevant to the email connection process. Learn how to connect a team email address to HubSpot, or review this guide about the different inbox connections in HubSpot. You can connect a team email address to the conversations inbox so your team can view, manage, and reply to emails in one place.

You can connect multiple personal emails to HubSpot that your user can use to send emails.Ī team email address is an email address that multiple users have access to and use to communicate with customers. Some HubSpot tools require a personal email connection. By connecting your personal email, you give HubSpot permission to send emails to your contacts using your company’s email servers. It should be the email address you typically use to send emails to your contacts, such as your company email address. Connect a personal email to HubSpot to send one-to-one emails from the CRM, log email replies to the CRM, send sequences emails, and install HubSpot Sales to access the sales tools in your inbox.Ī personal email should be unique to your user and not used by anyone else on your team.

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